Does Mymed.lk deliver products to any location in Sri Lanka?
Currently, we do deliver orders to Colombo & Suburbs. Out of Colombo Orders can be catered case by case.
How long will it take to deliver my order?
Delivery times may vary depending on the delivery location as well as the type of product you order. Normal Delivery time for Colombo city limits would be 3-4 hours.
What are standard delivery charges?
Rs. 150 would be the cost for Colombo City Limits. Cost for out of Colombo would be depend on the Distance of the Delivery Location.
How do I know if my order has been shipped?
You’ll get SMS confirmation of your order along with tracking details and you can always log in to your account and track status.
You can also get information regarding your shipment by calling our number: +94(0)117 774 774 / +94719774774
How will I know the status of my order?
You can check your current order status by simply logging into your account. This lets you track your order in real time and know whether it has been processed, shipped or delivered to you. Alternatively, you may check the status of your order by calling our number: +94(0)117 774 774/ +94719774774
How do I cancel my order?
Please note that in case of your order is confirmed, we cannot cancel it.
Is it possible to cancel my order after it has been charged?
Yes, the order can be cancelled before its been confirmed & Processed.